ODM Agency Platform Presentation
ODM Agency PLATFORM
Confidential
Digital Transformation Platform

ODM Agency
Platform Overview

Unified CRM, Marketing & Agency Operations Solution

Complete digital ecosystem integrating CRM, marketing automation, CMS, client portals, and AI-enhanced support—built for scale and efficiency.

Real-time Analytics
AI Automation
Unified Dashboard
AI Core
CRM
Marketing
Support
Portals

Presentation By

Angela Gallenero, HR Director | Managing Partner • ODM Agency

2026

v2.0
Current Challenges

The Challenge:
Fragmented Digital Landscape

Modern agencies and businesses face a complex web of disconnected tools. This fragmentation creates operational friction that limits growth potential.

"Digital transformation fails in the gaps between systems."

Industry Data: Organizations use 16+ different SaaS tools on average, with 43% of workweek lost to context switching.

Data Silos & Busywork

Disjointed tools create isolated data pockets, forcing teams into manual reconciliation and duplicate entry cycles.

68% of data never connects across platforms

Inconsistent Follow-ups

Without unified automation, leads slip through cracks, resulting in 37% lower conversion rates.

Average response time: 47 hours

High Costs & Complexity

Managing 16+ SaaS subscriptions creates $142K+ annual overhead and IT maintenance nightmares.

24% higher operational costs

Broken Scaling

Manual processes break at 15+ employees. Lack of centralized visibility blocks data-driven decisions.

Scaling failure rate: 62%

ODM Agency Platform Overview

02
The Solution

The ODM Solution:
Unified Digital Platform

Centralized Digital Operations

Replace 16+ tools with one platform: CRM, marketing automation, CMS, client portals, and support in a single interface.

89% reduction in tool-switching time

Built-in AI Intelligence

Automate workflows with behavioral triggers, smart tracking, and AI assistants that learn and optimize from your data.

3.4x increase in automation efficiency

360° Client Visibility

Visual pipeline boards and comprehensive lead timelines keep teams aligned across every client interaction.

Complete client journey tracking

Accelerated Delivery

Launch high-ranking websites and conversion funnels 67% faster with no-code visual builders and 24/7 AI support.

Project delivery: 5.2 days vs 15.8 industry average
odm.agency/dashboard
Total Leads
1,284
12% vs last week
Campaign ROI
340%
5% vs last week
Active Clients
45
+3 this week
Pipeline Performance
Leads
Contact
Demo
Neg
Won
$142K projected revenue
AI Assistant

Based on recent engagement, Lead #402 is ready for a demo call. 87% match score.

ODM Agency Platform Overview

03
System Architecture

Core Modules at a Glance

ODM Agency

Intelligent CRM

  • AI workflows & behavioral automations

  • Visual Pipeline Boards with drag & drop

  • Detailed Lead Timelines & engagement tracking

  • Predictive lead scoring & conversion analytics

Increase conversion by 47%

Marketing Automation

  • Email, SMS, & Social behavioral triggers

  • Smart tracking pixels & conversion optimization

  • Personalized messaging at scale with AI

  • Multi-channel campaign analytics

3.2x higher campaign ROI

Visual CMS Builder

  • No-code visual drag & drop builder

  • High-ranking, fast loading websites

  • Layered style controls & component library

  • SEO optimization & performance analytics

Launch sites 67% faster

Client Portals

  • Branded client spaces & dashboard

  • Automated onboarding & asset management

  • Membership & training course delivery

  • Project collaboration & file sharing

92% client satisfaction rate

AI-Powered Support

  • Live chat widgets with human handoff

  • Trainable AI chatbots (24/7 availability)

  • Data-driven personalized service

  • Ticket management & escalation workflows

85% faster response time

ODM Agency Platform Overview

04
Sales & Pipeline Intelligence

Intelligent CRM Engine

ODM Agency

Stop letting leads slip through the cracks. ODM Agency's CRM uses built-in AI workflows to keep every opportunity on track automatically.

Pipeline Boards

Visual organization of sales stages. Drag and drop deals to update status and trigger automated workflows instantly.

Real-time updates across teams

Lead Timelines

Track engagement history in one view—every email open, page visit, and call recording is logged automatically.

Complete interaction history

AI Automations

Set up behavioral triggers to send follow-ups, assign tasks, and move leads based on real-time interactions.

Predictive lead scoring
odm.agency/crm/pipeline

Q1 Sales Pipeline

New Leads (3) AI Processing

Global Tech Audit

$4,500 • Sarah J.

SJ
2h

Local SEO Pack

$1,200 • Mike R.

Discussion (2) Active
Hot

Enterprise CRM

$12,000 • David L.

AI: Follow-up drafted

Won (5) +$42K

Web Redesign

$8,500 • Acme Corp

Paid

Workflow Triggered

Contract sent to David L.

ODM Agency Platform Overview

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Growth Engine

Marketing Automation at Scale

ODM Agency

Deliver personalized messaging across every channel. The AI-driven engine uses behavioral data to send the right message at the perfect moment.

Omnichannel Outreach

Unified messaging via email, SMS, voicemail drops, and social posts—managed from a single conversation stream.

8+ integrated channels

Smart Tracking & Triggers

Pixels track every click and page visit to trigger hyper-personalized follow-ups based on specific user actions.

Real-time behavior tracking

Nurture Sequences

Build "set and forget" campaigns that automatically warm up leads and reactivate cold prospects 24/7.

Automated time-based triggers
odm.agency/marketing/workflows

Trigger

Form Submitted: "Book Demo"

Action: Email

Send: "Welcome + Calendar Link"

If Clicked Link

Add Tag: "Warm Lead"

If No Action (2 days)

Send SMS Nudge

Campaign Performance +12%

ODM Agency Platform Overview

06
CMS & Funnels

Designer-Friendly CMS

ODM Agency

Build high-ranking, fast-loading websites without writing code. ODM Agency functions as a growth engine, giving you complete style control.

No-Code Visual Builder

Drag-and-drop interface for creating stunning sites. Edit content inline and see changes instantly in real-time.

Live preview changes

Layered Architecture

Maintain professional control over the DOM. Nest columns, rows, and sections precisely for pixel-perfect responsiveness.

Clean semantic HTML output

SEO & Performance

Native optimization ensures pages load blazingly fast and rank higher. Built-in metadata tools make SEO effortless.

90+ PageSpeed scores
Changes Saved
Section > Container > Hero

Scale Your Agency Fast

ODM Agency provides the all-in-one toolkit you need to streamline operations and grow revenue.

Typography
Poppins
32px
Bold

SEO Optimized

Score: 100/100

ODM Agency Platform Overview

07
Client Experience

Customizable Client Portals

ODM Agency

Elevate your agency's professionalism. Give clients a dedicated, branded hub for onboarding, assets, and training—without building it from scratch.

Fully Branded Spaces

Your logo, your colors, your domain. Clients experience your brand seamlessly, while the ODM Agency engine powers it invisibly.

White-label customization

Onboarding & Dashboards

Automate intake with checklists and provide role-based access to real-time performance dashboards and assets.

Automated progress tracking

Membership & Training

Host exclusive video courses, webinars, and documentation libraries directly inside the portal to educate and retain clients.

Integrated multimedia content
portal.youragency.com/dashboard
ODM AGENCY
Dashboard
My Assets
Training
Invoices
Support

Welcome back, Sarah!

Global Tech Audit • Premium Plan

SJ
Onboarding Checklist
65% Complete
Contract Signed
Assets Uploaded
Book Kickoff
12:05
Getting Started with SEO

Module 1 • Video Course

Q4 Strategy Report

Uploaded 2 hours ago

Payment Received

Access Granted

ODM Agency Platform Overview

08
Customer Experience

AI-Powered Support

ODM Agency

Provide instant, 24/7 answers without burning out your team. Our AI agents learn from your data to deliver personalized support at scale.

Omnichannel Chat Widgets

Embed customizable chat widgets on your websites and client portals to capture inquiries instantly, anywhere.

Seamless integration across platforms

Trainable AI Agents

Upload your docs, FAQs, and past tickets. The AI trains on your specific data to give accurate, brand-aware responses.

Continuous learning from interactions

Human Handoff

When an issue is complex, the AI instantly routes the chat to a human agent with full conversation history context.

Intelligent escalation workflows
odm.agency/support/inbox

Active Conversations

All (12) Mine (4)
Alex Johnson Just now

I need help with my billing cycle...

Sarah Miller 5m ago

Can I add more users to the...

TechCorp Inc. 12m ago

API integration keeps failing...

AJ

Alex Johnson

[email protected] • Premium Plan

AJ
Hi, I can't seem to find where to update my credit card for the next billing cycle.

I can help with that! You can update your payment method in the Billing Settings.

Go to Account > Billing > Payment Methods > "Add New Card"

AI Answer (Confidence: 98%)

AJ
Perfect, found it. Thanks!
Take over chat Mark resolved

Auto-Resolved

Ticket #2948 closed by AI

ODM Agency Platform Overview

09
Accelerated Growth

Agency Startup Program

ODM Agency

Launch or Scale Instantly

Skip the years of building infrastructure. The Agency Startup Program provides a turnkey ecosystem designed to attract, close, and fulfill clients from day one.

SaaS-Ready Agency Website

High-performance site pre-built to convert visitors.

Automated Lead Generation

"Worker Technology" handles outbound campaigns 24/7.

Wholesale Fulfillment

White-label team executes services at wholesale cost.

Niche Directory Build-Out

AI-powered directory to attract organic traffic.

Your Agency

Central Command

Asset

SaaS Website

Engine

Worker Tech

Team

Wholesale Ops

Growth

Niche Directory

ODM Agency Platform Overview

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